Returns & Refunds

At Lea Road Hardware, we want you to be satisfied with your purchase. If you experience an issue with your order, please contact us and we will be happy to assist.

Returns

If you change your mind about an eligible purchase, please contact us within 14 days of receiving your order to request a return.

Items should be returned unused, in their original condition and, where possible, in their original packaging.

Please contact us before returning an item so we can provide the appropriate return instructions.

Damaged, Faulty or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, faulty or you have received the wrong product, contact us as soon as possible with your order details and relevant photos where appropriate.

We will review the issue and advise you on the next steps.

Refunds

Once your eligible return has been received and inspected, we will notify you of the outcome.

Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Your Statutory Rights

Nothing in this policy affects your statutory rights under applicable UK consumer law.

Contact Us

For questions regarding a return or refund, please contact:

Email: contact@learoadhardware.shop
Phone: +44 19 0233 2829

Lea Road Hardware
131 Lea Rd
Wolverhampton, WV3 0LQ
United Kingdom